A little bit about our Grooming Protocol…
Our pets are admitted in between 8am and 11am and start going home anywhere from 2pm to 4pm. We are open until 6 pm for pick-up convenience as well. We try our best to accommodate specific pick up times at a first come first serve basis once dropped off in the morning.
The reason why we like it to be done this way is that we are able to keep up with grooming demands as well as providing quality grooms. In this manner we are able to do more dogs in a day with the small staff numbers that we currently have. We appreciate our client’s patience as we grow our business and are able to welcome more team members.
It may seem that your pets are here for fair bit of time but it does take time to provide a quality groom. From the moment your pets are dropped off for their appointment, they are prepared to be bathed. This entails cutting their nails, trimming their pads, providing a sanitary shave, cleaning the ears and, at times, taking the coat down in size. They are then bathed and anal glands expressed. Next step would be a full rinse and drying with an air force dryer. Once most of the water has been expelled from the coat, they are placed in a kennel with air flow to completely get dry. Once all the dogs, which have come in the morning, are ready for the bath, our groomers are able to commence finishing the dogs that have been dried. Once the full grooming is complete they are ready to go home!
We find through this process we are able to provide a professional, comfortable and quality service for our clients while remaining in business. We hope to continue to grow and provide a quality service for many years to come with the help of our clients.
Please contact us with any questions we will be happy to help!