Terms And Conditions

Last revision: September 19, 2021


The following Terms and Conditions govern and apply to your use of or reliance upon this website maintained by The Pet S-Paw & Lounge (the “Website” or “Site” or “Sites”).

Your access or use of the Website indicates that you have read, understand and agree to be bound by these Terms and Conditions and any other applicable laws, statutes and/or regulations. We may change these Terms and Conditions at any time without notice, effective upon its posting to the Website. Your continued use of the Website will be considered your acceptance to the revised Terms and Conditions.

The Pet Saw & Lounge reserves the right to make changes to this Site and Policies at any time. Each time you use this Site, you should visit and review current Policies that apply to your use of this Site. If you do not agree to be bound by these Policies, your sole remedy is not to use this Site. The Pet Spaw & Lounge is not responsible for typographical or photographic errors on this Site.

Intended for Users over 13 Years of Age

The Safety of children is very important to us. Although this Site is intended for use by persons at least 13 years of age, The Pet Spaw & Lounge can not prohibit minors from visiting our Site and must rely on parents and guardians (at least 18 years of age at time of use) to decide which materials are appropriate for children under 13. The Pet Spaw & Lounge will not knowingly collect personal information from children.

You must be at least eighteen (18) years of age to use this Website or any services contained herein. Your access or use of this Website indicates your representation that you are at least eighteen (18) years of age. We assume no responsibility or liability for any misrepresentation of your age.

Intellectual Property

All intellectual property on the Website is owned by us or our licencors, which includes materials protected by copyright, trademark, or patent laws. All trademarks, service marks and trade names are owned, registered and/or licensed by us. All content on the Website, including but not limited to text, software, code, designs, graphics, photos, sounds, music, videos, applications, interactive features and all other content is a collective work under Canadian and other copyright laws and is the proprietary property of the Company; All rights reserved.

Use of Company materials

We may provide you with certain information as a result of your use of the Website including, but not limited to, documentation, data, or information developed by us, and other materials which may assist in the use of the Website or Services (“Company Materials”). The Company Materials may not be used for any other purpose than the use of this Website and the services offered on the Website. Nothing in these Terms of Use may be interpreted as granting any licence of intellectual property rights to you.

Acceptable Use

You agree not to use the Website for any unlawful purpose, or any purpose prohibited under this clause. You agree not to use the Website in any way that could damage the Website, the services, or the general business of The Pet S-Paw & Lounge.

You further agree not to use and/or access the Website:

  • To harass, abuse, or threaten others or otherwise violate any person’s legal rights.
  • To violate any intellectual property rights of us or any third party.
  • To upload or otherwise disseminate any computer viruses or other software that may damage the property of another.
  • To perpetrate any fraud.
  • To engage in or create any unlawful gambling, sweepstakes, or pyramid scheme.
  • To publish or distribute any obscene or defamatory material.
  • To publish or distribute any material that incites violence, hate or discrimination towards any group.
  • To unlawfully gather information about others.

Protection of Privacy

Through your use of the Website, you may provide us with certain information. By using the Website, you authorize us to use your information in Canada and any other country where we may operate.

We may receive information from external applications you use to access our Website, or we may receive information through various web technologies, such as cookies, log files, clear gifs, web beacons or others.

We use the information gathered from you to ensure your continued good experience on our website. We may also track certain of the passive information received to improve our marketing and analytics, and for this, we may work with third-party providers, including other marketers.

If you would like to disable our access to any passive information we receive from the use of various technologies, you may choose to disable cookies in your web browser.

Reverse Engineering & Security

You may not undertake any of the following actions:

  • Reverse engineer, or attempt to reverse engineer or disassemble any code or software from or on the Website;
  • Violate the security of the Website through any unauthorized access, circumvention of encryption or other security tools, data mining or interference to any host, user or network.


You defend and indemnify The Pet S-Paw & Lounge and any of its affiliates and hold us harmless against any and all legal claims and demands, including reasonable attorney’s fees, which may arise from or relate to your use or misuse of the Website, your breach of these Terms and Conditions, or your conduct or actions. We will select our own legal counsel and may participate in our own defense, if we wish to so.

Spam Policy

You are strictly prohibited from using the Website or any of our services for illegal spam activities, including gathering email addresses and personal information from others or sending any mass commercial emails.

Third-Party Links & Content

We may occasionally post links to third party websites or other services. We are not responsible or liable for any loss or damage caused as a result of your use of any third party services linked to from our Website.


To the extent any part or sub-part of these Terms and Conditions is held ineffective or invalid by any court of law, the prior, effective version of these Terms and Conditions be fully considered enforceable and valid.

Service Interruptions

We may need to interrupt your access to the Website to perform maintenance or emergency services on a scheduled or unscheduled basis. You agree that your access to the Website may be affected by unanticipated or unscheduled downtime, for any reason, but that the we will have no liability for any damage or loss caused as a result of such downtime.

Disclaimer of Warranties

Your use of the Website is at your sole and exclusive risk and any services provided by us are on an “as is” basis. We disclaim any and all express or implied warranties of any kind, including, but not limited to the implied warranty of fitness for a particular purpose and the implied warranty of merchantability. We make no warranties that the Website will meet your needs or that the Website will be uninterrupted, error-free, or secure. We also make no warranties as to the reliability or accuracy of any information on the Website or obtained through the Services. Any damage that may occur to you, through your computer system, or as a result of loss of your data from your use of the Website is your sole responsibility and we are not liable for any such damage or loss.


Internet communications are subject to interception, loss, or alteration and, as consequences, you acknowledge that information or data you provide by electronic means by accessing or using this Website are not confidential or exclusive, except to the extent required by the applicable laws, and that communications by email may be intercepted, altered, or lost.

For more information, please refer to our Privacy Policy, available on the Website.

Limitation of Liability

Under no circumstances shall The Pet Spaw & Lounge or its third parties be liable for any direct, indirect, incidental, special or consequential damages that result from your use of inability to use this site, including your reliance on any information obtained from the site that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operating or transmissions, or any failure of performance. The forgoing limitation of liability shall apply in any action, whether in contact, tort, or any other claim, even id an authorized representative of The Pet Spaw & Lounge has been advised of or should have knowledge of the possibility of such damages. By your use of this site, you acknowledge that this paragraph shall apply to all content and services available through this site, except where the exclusion or limitation of incidental or consequential damages is prohibited by law. Some Jurisdictions do not aloe the exclusion or certain warranties or limitation of damages for incidental r consequential damages. So, the foregoing limitations may not apply. We are not liable for any damages that may occur to you because of your use of the Website, to the fullest extent permitted by law. This applies to all claims by you, including, but not limited to, lost profits or revenues, consequential or punitive damages, negligence, strict liability, fraud, or torts of any kind.

Errors on Site

Prices and availability of services are subject to change without notice. Errors will be corrected where discovered and The Pet Spaw Lounge reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions, whether the service or product sole has been confirmed and/or your credit/debit card has been charged.


Prices offered are subject to change. We reserve the right to limit sales, including the right to refuse sales.

Sales Tax

The Pet Spaw & Lounge collects and remits 13% sales tax (HST) as required by law and subject to charge sales tax for products or services rendered.

Paying for Services

You may pay your order with cash, debit card of major credit cards (Visa®, Mastercard®, Amex®)

Exchange & Refund Policy

All sales made through The Pet Spaw & Lounge are final. All items are non-refundable and can be exchanges within 30 days of receipt date.

Alleging Copyright Infringement

If you suspect copyright infringement on our website, use the following instructions to let us know. We will respond to notice of alleged infringement that comply with the Digital Millennium Copyright Act. Be sure to consult with your attorney if you suspect copyright infringement.

Send us written notice by fax, email, or regular mail. To expedite our process, please use the following format

  • Describe the material you believe has been infringed. For example, “The copyrighted work of concerns is the at ____” (include the specific internet address or URL is applicable) and include ant relevant proprietary registration information.
  • Describe the material that you claim is infringing the work you identified in #1 above. Details are important.
  • Tell us how to contact you (include email address)
  • Tell us how to contact the user(s) who posted the material you believe infringes your work (include email address)
  • State the following: “I believe, in good faith, that use of the copyrighted material described above is not authorized by the copyright owner or its authorized representative. I swear, under penalty of perjury, that the information in this notification is true and accurate to the best of my knowledge, and that I am the copyright owner of the exclusive right allegedly infringed.
  • Be sure to sign your written notice to us.
  • Mail your written notice to The Pet Spaw & Lounge 321 Burnhamthorpe Road, Etobicoke, Ontario M9B 2A2

Contact Us

If you have questions about our Terms of Use or Privacy Policy, you may contact us by:

E-mail: petspawlounge@gmail.com

Regular Mail:
The Pet Spaw & Lounge
Attn: Customer Service
321 Burnhamthorpe Road
Etobicoke, Ontario M9B 2A2

Phone: (647) 350-DAWG (3294)

Changes/Updates to Notices and Policies

The Pet Spaw & Lounge continue to implement new technologies and improve the products and services we provide, our policies are subject to change. We reserve the right to change or update our notices and policies and to modify or terminate the Site for any reason, without Notice and without liability to you or any other participating third party. As a Site user, you are responsible for regularly reviewing out Policies to remain informed of our practice and your obligations as you visit and use our Site. Our current Policies constitute the entire agreement between you and The Pet Spaw & Lounge as you use our Site and supersedes all prior understandings or agreements, written o total, in this regard.

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Address: 321 Burnhamthorpe Rd, Etobicoke, M9B 2A2
Phone: (647) 350-DAWG (3294)
Email: petspawlounge@gmail.com
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